- Pre-match and live betting across major sports
- More than 3,000 casino games from 40+ providers
- Separate sportsbook and casino welcome bonuses
- Multiple regional currencies and payment methods
- Android app and mobile-optimised website
- Live chat and email customer support
- Licensed offshore by Anjouan rather than a top-tier regulator
- Poor Trustpilot rating and recurring withdrawal complaints
- Bonus conditions vary between countries and currencies
- No verified native iOS application
- Payment limits and processing times are not globally consistent
- Limited access to independent dispute resolution
1Bet is an offshore sportsbook and casino operated by Next Global Era Limited. The operator appears in the Anjouan Gaming public register under a valid B2C licence, but it is not regulated under the same consumer-protection framework as bookmakers licensed by established authorities such as the UK Gambling Commission or Malta Gaming Authority.
According to the Anjouan Gaming licence register, Next Global Era Limited holds licence number ALSI-102310002-FI5. The licence was issued on 5 October 2023 and is currently recorded as valid until 4 October 2026. The register includes 1bet.com among the domains covered by the licence.
Public feedback presents a more cautious picture. At the time of this review on 6 August 2026, 1Bet had a Trustpilot rating of 1.9 out of 5 from 2,524 reviews. Complaints frequently mention withdrawal delays, identity-verification disputes, account-closure requests and slow support responses, although some reviewers report receiving payouts and having positive experiences with the platform.
1Bet’s official affiliate materials advertise more than 25 sports, over 1,000 betting markets, more than 60,000 events per month, over 40 casino providers and more than 3,000 games. These are operator-published marketing figures and may not reflect the exact content available in every country or account.
This 1Bet review examines its current licence, ownership, sportsbook, casino, bonuses, payment methods, mobile access and customer reputation to help bettors evaluate the operator in 2026.
Is 1Bet Safe and Legit for Bettors in 2026?
1Bet is a functioning offshore betting operator with a current Anjouan B2C licence, but its regulatory protection is weaker and more disputed than that of a top-tier regulated bookmaker.
The official Anjouan Gaming register lists Next Global Era Limited as the licence holder for 1bet.com. Its licence number is ALSI-102310002-FI5, with a recorded expiry date of 4 October 2026. The licence entry confirms that the operator is listed in the regulator’s public database at the time of this review.
However, a valid entry in an offshore register does not automatically provide the same level of player protection, independent dispute handling or enforcement associated with established regulators. This review did not identify a UKGC or MGA licence covering 1bet.com.
Player feedback also creates additional risk considerations. 1Bet’s low Trustpilot rating is influenced by repeated complaints concerning delayed withdrawals, verification requests, account closure and customer support. Reviews are individual user reports rather than regulatory findings, but recurring complaint patterns should not be ignored.
1Bet should therefore be treated as a higher-risk offshore operator rather than a bookmaker offering the strongest available regulatory safeguards. Bettors should confirm the current licence status, local legality, bonus rules and withdrawal requirements before depositing.
What Is 1Bet’s Licence and Regulatory Status?
1Bet operates under an Anjouan B2C licence issued to Next Global Era Limited. The public licence register records the following information:
- Licence holder: Next Global Era Limited
- Licence number: ALSI-102310002-FI5
- Licence type: B2C
- Issue date: 5 October 2023
- Expiry date: 4 October 2026
- Current register status: Valid
- Covered domain: 1bet.com
The licence number displayed in the current register is consistent with the FI5 format used in 1Bet’s updated licensing information. The previously reported difference between “F15” and “FI5” should therefore not be presented as a current documentation problem.
Because the licence is approaching its listed expiry date, bettors reading this review after 4 October 2026 should check the register again to confirm whether it has been renewed, replaced, suspended or allowed to expire.
Who Owns and Operates 1Bet?
Next Global Era Limited is identified as the principal company behind 1Bet. The same company appears as the licence holder in the Anjouan Gaming public register and is named in the operator’s affiliate documentation.
Some regional terms may also refer to Next Global Era Cyprus Limited in connection with specific payment-processing arrangements. This does not necessarily make the Cyprus company the licensed sportsbook and casino operator. Bettors should check the legal entity named in the terms applicable to their country and payment method.
The distinction is important because the operator, licence holder and payment processor may have different responsibilities. Any complaint involving account balances, bonuses, verification or withdrawals should be submitted through the contact channels specified in the account’s current terms and conditions.
Have Investigations Raised Concerns About Anjouan Licensing?
Yes. Independent media investigations have questioned the legal authority, oversight and consumer-protection value of parts of the Anjouan licensing system.
ABC News published an investigation in December 2025 examining organisations selling gambling and financial licences using the name of Anjouan. Le Monde subsequently reported concerns about the structure, supervision and legal recognition of the wider licensing ecosystem.
These reports concern the Anjouan licensing framework and do not establish that 1Bet or Next Global Era Limited committed the specific conduct described in the investigations. However, they are relevant when assessing how much assurance a public Anjouan licence entry provides.
Anjouan Gaming maintains that its licensing regime operates under the island’s legal framework. The existence of competing claims means bettors should distinguish between two separate facts: 1Bet currently appears in the published register, but the wider legal and regulatory authority of that system has been challenged.
What Do Player Reviews and TrustScore Say About 1Bet?
1Bet had a Trustpilot rating of 1.9 out of 5 from 2,524 reviews when checked on 6 August 2026. Trustpilot classified the profile in the “Poor” range.
The rating distribution shown at the time included 48% one-star reviews and 41% five-star reviews. This unusually divided result suggests that reported customer experiences vary considerably.
Common negative themes include:
- Withdrawals remaining pending for several days or longer
- Additional identity or payment verification
- Slow replies from email support
- Live chat being unable to resolve payment cases
- Difficulties closing or restricting an account
- Disagreements involving bonus or wagering conditions
Positive reviews commonly mention:
- A wide selection of betting markets
- Competitive odds on some events
- Easy navigation across sports and casino sections
- Helpful responses from individual support agents
- Successful deposits and withdrawals in some cases
Trustpilot reviews should not be treated as independently verified evidence for every individual complaint or compliment. Nevertheless, the number and consistency of withdrawal and support complaints make them relevant to a risk assessment.
Bettors should keep copies of bonus terms, payment confirmations, verification documents and conversations with support in case a dispute occurs.
In Which Countries Is 1Bet Available and Legal to Use?
1Bet offers regional and language-specific versions of its website, but website availability does not prove that the operator holds a local gambling licence in every displayed country.
Available currencies, payment methods, bonuses and registration fields can change according to the selected country. A regional landing page may therefore show different promotional limits from the main international version.
The ability to choose a country during registration only indicates that the platform currently accepts that selection. It does not confirm that online gambling is legal for every resident of that jurisdiction or that 1Bet holds local regulatory approval there.
Before creating an account, bettors should check:
- Whether online gambling is legal in their location
- Whether offshore betting sites may accept local players
- Whether winnings are taxable
- Whether the country appears in 1Bet’s restricted-market rules
- Whether the selected payment method permits gambling transactions
Using a VPN or entering incorrect residency details may breach the operator’s terms and create problems during KYC or withdrawal reviews.
What Sports Betting Markets Does 1Bet Offer?
1Bet provides pre-match and live betting across major sports, esports and selected virtual events.
The operator’s current affiliate materials advertise:
- More than 25 sports
- More than 1,000 betting markets
- More than 60,000 events per month
Commonly available sports include:
- Football
- Basketball
- Tennis
- Cricket
- Volleyball
- Rugby
- Ice hockey
- Handball
- Horse racing
- Motorsport
- Esports
- Virtual sports
Football usually carries the broadest selection, including match-result markets, Asian handicaps, totals, both teams to score, player props and live-event options. The number of available markets depends on the competition and event.
The figures above are published by 1Bet for marketing purposes. Bettors should inspect the live sportsbook directly because event volume and market depth can change by country, season and data provider.
What Casino Games Are Available on 1Bet?
1Bet’s casino includes slots, table games, live-dealer games, jackpots and casual titles.
The official 1Bet affiliate website currently advertises more than 3,000 games from over 40 casino providers. This replaces the unsupported claim that the platform offers more than 10,000 games.
The principal casino categories include:
- Video slots
- Classic slots
- Jackpot games
- Roulette
- Blackjack
- Baccarat
- Game-show titles
- Live-dealer tables
- Crash and casual games
Game availability can differ according to the bettor’s country and the restrictions imposed by individual software providers. Some games may also be unavailable when using specific currencies or bonus balances.
1Bet does not provide a single public list confirming the RTP, volatility and wagering contribution of every title. Players should open the information panel for an individual game and read the applicable bonus rules before betting.
What Welcome Bonuses Does 1Bet Offer?
1Bet promotes separate welcome offers for sportsbook and casino customers, but the value and conditions can vary by country, currency and campaign.
International promotional pages reviewed for this article advertised:
- A 100% first-deposit sportsbook bonus up to €150 or $150, with 100 free spins
- A 100% first-deposit casino bonus up to €500 or $500, with 100 free spins
These offers should not be interpreted as universal. A regional page may show a different maximum bonus, minimum deposit, qualifying currency or free-spin package.
Important conditions may include:
- A minimum qualifying deposit
- A wagering requirement on the deposit and bonus
- Minimum odds for qualifying sports bets
- Restrictions on combining selections
- Different contribution percentages for casino games
- A maximum stake while wagering
- An expiry period for bonus funds and free spins
- Restrictions on withdrawing before wagering is complete
The exact wagering multiplier was not displayed consistently across all public regional pages checked for this review. Bettors should therefore open the full terms attached to the offer shown inside their own account before opting in.
A large headline bonus is not automatically valuable when the wagering requirement, qualifying odds or game-contribution rules make completion difficult.
How Do You Register and Verify an Account on 1Bet?
Registering with 1Bet requires bettors to create an account using accurate personal, contact and residency information.
The registration form may request:
- Email address
- Username and password
- First and last name
- Country of residence
- Account currency
- Residential address
- City and postcode
- Mobile number
- Date of birth
Users must meet the minimum legal gambling age applicable to their location. The platform generally refers to an 18+ minimum, but some jurisdictions impose a higher age limit.
1Bet may request identity or payment verification before processing a withdrawal or when its security systems trigger an account review. Possible documents include:
- Passport, national identity card or driving licence
- Proof of residential address
- Proof of ownership of the payment method
- Bank or e-wallet statements
- A photograph or selfie used for identity matching
- Additional evidence explaining a transaction or source of funds
The specific documents and timing of verification can vary between accounts. Entering a false name, address or date of birth may lead to additional checks, withdrawal delays or account restrictions.
What Payment Methods Can You Use on 1Bet?
1Bet’s available payment methods depend on the registered country, selected currency and account status.
The cashier may include:
- Debit and credit cards
- Electronic wallets
- Online banking methods
- Bank transfers
- Regional payment services
- Cryptocurrency payments processed through supported providers
The previous version of this review listed exact limits from a Malaysian cashier page. Those figures have been removed because one regional example does not represent all 1Bet accounts and may change without notice.
Deposit and withdrawal limits should be checked directly in the logged-in cashier. Processing times can also differ according to:
- The selected payment method
- Whether KYC has been completed
- The withdrawal amount
- Additional security reviews
- Banking days and intermediary processing
- The requirement to return funds to the original deposit method
No payment option should be described as the guaranteed fastest method for every customer. Trustpilot reviews indicate that some players have experienced extended withdrawal checks, while others report receiving their funds successfully.
Is 1Bet Available Through a Mobile App?
1Bet promotes a downloadable Android application and also provides access through a mobile-optimised browser website.
The Android app supports sportsbook betting, casino games, deposits and account management. Android users should only download the installation file through the official 1Bet domain and should verify the requested permissions before installing it.
No official 1Bet listing carrying the same operator branding was identified in Apple’s App Store during this review. iPhone and iPad users can instead access the mobile website through Safari or another supported browser.
The mobile browser version avoids installing an APK and generally provides access to the same principal account and betting features. Performance may vary according to device, browser, connection speed and regional content restrictions.
What Customer Support Options Does 1Bet Provide?
1Bet provides live chat and email support at [email protected]. The operator states that support is available 24/7, although this review did not independently test response times across a full day.
Live chat is suitable for general questions involving navigation, promotions and account procedures. More complex cases involving withdrawals, KYC, responsible gambling or account closure may be transferred to another department and handled by email.
Trustpilot reviews show mixed experiences. Some customers describe support as helpful and professional, while others report generic live-chat responses, unanswered emails or delays when their case requires a specialist department.
When contacting support, bettors should provide:
- The registered username
- The relevant transaction reference
- The date and amount of the payment
- A clear description of the problem
- Requested documents through the approved secure channel
- Screenshots or copies of previous correspondence
No verified public telephone support number was identified during this review. Bettors should avoid sending identification documents to addresses or social media accounts not listed on the official website.
What Responsible Gambling Tools Does 1Bet Provide?
1Bet publishes responsible-gambling, self-exclusion, underage-gambling and KYC policies, but the public information does not clearly explain every available control or activation timeframe.
Customers who need to restrict or close an account should contact support and state their request clearly. Where the request concerns gambling harm, the message should explicitly ask for immediate self-exclusion rather than a standard promotional or temporary account closure.
Some Trustpilot reviewers reported delays or difficulties when requesting account closure or self-exclusion. These reports are individual customer allegations rather than independently adjudicated findings, but they reinforce the importance of keeping written evidence of each request.
Bettors who are unable to control their gambling should also consider controls outside the operator, including:
- Bank gambling-payment blocks
- Device-level blocking software
- Self-exclusion services available in their country
- Support from a recognised gambling-harm organisation
- Assistance from a trusted family member or financial professional
Offshore operator tools should not be assumed to provide the same coverage as national self-exclusion systems connected to locally licensed bookmakers.
How Does 1Bet Compare With Tier-1 Regulated Operators?
1Bet offers less regulatory assurance than a bookmaker licensed and supervised by an established authority such as the UKGC or MGA.
The most important difference is not simply the name of the regulator. It is the availability and enforceability of consumer protections, complaint procedures, compliance reviews and sanctions.
1Bet’s Anjouan licence confirms that the company and domain appear in the regulator’s published register. However, independent investigations have questioned the legal standing and oversight of the broader Anjouan licensing structure.
By comparison, established regulators generally publish more detailed rules, enforcement decisions and formal complaint pathways. The exact protections differ between jurisdictions, so UKGC and MGA regulation should not be treated as identical, but both offer more established supervisory frameworks than an Anjouan-only listing.
Final Verdict on 1Bet
1Bet is an offshore sportsbook and casino with a current Anjouan register entry, a broad betting product and a sizeable casino catalogue, but it carries meaningful regulatory and reputational risks.
Its principal strengths are the range of sports markets, live betting, casino access, regional payment options and mobile compatibility. Its main weaknesses are the limited assurance offered by its offshore licence, a Trustpilot score of 1.9 out of 5 and recurring complaints involving withdrawals, verification, support and account closure.
1Bet should not be described as completely unlicensed or automatically fraudulent because Next Global Era Limited currently appears as a valid B2C licensee in the Anjouan register. At the same time, the licence should not be presented as equivalent to UKGC or MGA regulation.
Bettors considering 1Bet should verify the licence after 4 October 2026, avoid depositing more than they can afford to lose, read the bonus and withdrawal terms before accepting an offer, and complete identity verification using accurate information.
Overall assessment: 1Bet provides a functioning international betting platform, but its offshore structure and complaint record make it more suitable for experienced bettors who understand the risks than for players prioritising strong regulatory protection and independent dispute resolution.
Responsible gambling notice: Gambling involves financial risk and should only be used by adults who meet the legal age requirement in their jurisdiction. Never gamble with money required for housing, food, bills, debt payments or other essential expenses.

Zorvan Hale is a Sports Betting Analyst and Bookmaker Reviewer at Clickzen.io, where he focuses on evaluating sportsbook platforms and providing in-depth analysis of betting markets.

